Field service & trades · Office desk agents
AI agents for field service & trades
Our AI agents answer every call and text back missed ones while you are on a job, follow up on every quote, book the next job into your calendar, and bring seasonal customers back. They plug into ServiceTitan, Housecall Pro, and your calendar. The trade work stays with your crew.
Shop controls
ethical framingAgents do not do the trade work, quote a job they have not seen, or set your prices. They plug into your field-service tools and calendar, and work inside your approved language, scope, and escalation rules.
No trade work
Your pricing
Plugs into your FSM
Escalation rules
Built for
Who we serve
Owner-operators who miss calls while on a jobsite
Shops where estimates go out and never get followed up
Emergency trades where the first callback wins the job
Seasonal trades with a busy stretch and dead slow months
Office managers juggling phones, scheduling, and follow-up
front-office bottlenecks we fix
Your shop is not losing jobs because the work is bad.
It is losing them in the gap between the call and the crew. Someone has to answer the phone, text back the missed call, follow up on the estimate, confirm the appointment, and ask for the review. When that job belongs to whoever is not on a ladder, it does not happen consistently.
Where contractors leak jobs and revenue:
- 01Calls going to voicemail while the crew is on a job, then booking a competitor
- 02Estimates sent days ago with no follow-up, going cold
- 03No-shows and cancellations leaving holes in the schedule
- 04Dead slow months because no one worked the past-customer list
- 05Great jobs finished with no review asked and no referral
- 06The owner still answering the same price and scheduling questions all day
Admin agents
Agents for the office side of the shop.
Each agent gets a clear job, your approved language, and a handoff rule. Your crew stays on the tools. The follow-up stops falling through.
AI Receptionist
Answers every call and texts back the missed ones in seconds, so a lead knows you are real and coming before they try the next shop.
AI Quote Follow-Up
Follows up on every open quote on a set cadence, in your voice, until you get a yes or no, so estimates stop going cold.
AI Scheduling Agent
Books the job into your calendar or FSM tool, confirms the day before, and fills a cancellation from your waitlist.
AI Review Requester
Asks for a review the moment a job wraps, when the customer is happiest, and routes any unhappy reply to you first.
AI Reactivation Agent
Reaches last season's customers before the rush so your route or schedule fills before competitors call them.
AI Front-Office FAQ
Answers routine questions about pricing ranges, service areas, and scheduling so the owner stops fielding them all day.
By practice area
How Snappy handles the call changes with the practice area.
A crisis caller and an estate-planning referral need different handling. Snappy knows the difference.
Emergency & on-demand
Plumbing, HVAC, electrical, restoration. The first callback wins. Snappy answers and books them on the schedule before they try the next number.
Booked service & install
Water heaters, HVAC installs, and bigger jobs. Long quote-to-close. Snappy follows up on every quote until the homeowner decides.
Recurring & seasonal
Landscaping, pest, and cleaning. Snappy re-signs last season's customers early and turns one-time jobs into repeat work.
Proof and outcomes
The model is already proven in services.
When we built AI agents around intake, follow-up, and billing for a services business, recurring revenue grew 172% in 90 days. Contractors have the same leak points: missed calls, slow estimate follow-up, no-shows, and dead slow seasons.
- +172%
- recurring revenue in 90 days
- +64%
- profitability improvement
- +38%
- renewal rate improvement
- 30 min
- AI agent mapping call
Ways to start
Start with the admin work that is already costing time.
Start
$149/mo per agent
Use one agent for one clear job: intake follow-up, consultation scheduling, document chase, or billing reminders.
Several agents
Most firms use 3-6 agents
Connect the roles that touch the same matter so intake, consults, paperwork, status updates, and billing do not live in separate silos.
Mapping call
Book a call first
We look at your current workflow and identify the first agent that saves time without touching legal judgment.
No legal advice. No replacement for attorney review. Just firm-approved agents handling the business-side follow-through.
Find the jobs hiding in your missed calls and dead estimates.
We will map your calls, estimates, scheduling, and follow-up in 30 minutes, then show which AI agent should go first.
Answer every call · quote follow-up · scheduling · reviews · reactivation