Healthcare & life sciences · Front desk & back office
AI agents for healthcare & life sciences
Our AI agents answer inquiries, run intake, chase insurance pre-auth, keep patients updated on labs and referrals, and work the recall list. The clinical judgment stays with your providers. The workflow stays under your control.
Clinic controls
ethical framingAgents do not give medical advice or make clinical decisions. They do not replace provider review. They work inside clinic-approved workflows, language, permissions, and escalation rules, and keep patient information out of the content.
No clinical judgment
No medical advice
Approved language
Escalation rules
Built for
Who we serve
Owner-operated practices that cannot miss a new-patient inquiry
Med spas, dental, and aesthetic clinics with private-pay service lines
Therapy and recovery practices: mental health, PT/OT/speech, chiro
Referral-driven care: specialists, home health, senior care, veterinary
Practice administrators and front-desk leads keeping the schedule full
front-desk bottlenecks we fix
Your clinic is not losing patients because the care is weak.
It is losing them in the admin around the care. Someone has to answer the call, screen the patient, book the appointment, remind the recall list, fill the cancellation, and follow up after the visit. When that job belongs to whoever has five spare minutes at a busy front desk, it does not happen consistently.
Where clinics leak patients and revenue:
- 01New patient intake eating too much front-desk time
- 02No-shows with no automated reminders or rescheduling
- 03Insurance pre-auth and documents chased manually
- 04Lab results and referrals lost in the queue
- 05The EHR or CRM outdated because no one has time to update it
- 06Billing follow-up falling off when the front desk gets busy
Admin agents
Agents for the front-desk side of the clinic.
Each agent gets a clear job, approved language, and a handoff rule. Your providers stay in charge. The admin work stops waiting for someone to remember it.
AI Front Desk Agent
Answers new inquiries and missed calls in seconds, day or night, so no patient or lead reaches voicemail.
AI Intake Coordinator
Runs intake, captures the basics, asks approved screening questions, and prepares a clean summary for staff review.
AI Insurance Follow-Up
Chases pre-auth, verifications, and documents so claims and appointments stop stalling on paperwork.
AI Patient Comms Agent
Sends reminders that cut no-shows, updates on labs and referrals, and post-visit follow-up, without touching clinical judgment.
AI Recall Agent
Works the recall and reactivation list, reaching overdue patients in your voice so the schedule stays full.
AI Cancellation Fill
When a slot opens, it reaches your waitlist right away to fill the paid provider time before it is lost.
By practice area
How Snappy handles the call changes with the practice area.
A crisis caller and an estate-planning referral need different handling. Snappy knows the difference.
Clinical practices
Medical, dental, and specialty clinics. Snappy answers, intakes, and books fast, and chases insurance so nothing stalls.
Therapy & ongoing care
PT, behavioral health, chiro, and recovery. A warm reply and steady recall keep plans of care on track.
Medtech & life sciences
Device, biopharma, and clinical research. Snappy qualifies inbound and routes serious inquiries to the right team.
Proof and outcomes
The model is already proven in services.
When we built AI agents around intake, follow-up, and billing for a services business, recurring revenue grew 172% in 90 days. Clinics have the same leak points: slow response, missed recalls, empty cancellation slots, and inconsistent follow-up.
- +172%
- recurring revenue in 90 days
- +64%
- profitability improvement
- +38%
- renewal rate improvement
- 30 min
- AI agent mapping call
Ways to start
Start with the admin work that is already costing time.
Start
$149/mo per agent
Use one agent for one clear job: intake follow-up, consultation scheduling, document chase, or billing reminders.
Several agents
Most firms use 3-6 agents
Connect the roles that touch the same matter so intake, consults, paperwork, status updates, and billing do not live in separate silos.
Mapping call
Book a call first
We look at your current workflow and identify the first agent that saves time without touching legal judgment.
No legal advice. No replacement for attorney review. Just firm-approved agents handling the business-side follow-through.
Find the booked appointments hiding in your admin work.
We will map your intake, scheduling, recall, and follow-up workflows in 30 minutes, then show which AI agent should go first.
Front desk · intake · insurance follow-up · patient comms · recall